Direct Ferries - support for your booking
Booked your ticket through our booking partner Direct Ferries? Their help centre lets you change or cancel your booking and find your travel documents. Keep your booking number ready.
Contact
Got a question about your booking or the crossing? Here you'll find the right contact for it.
Booking question
Support for tickets, rebooking and cancellation via Direct Ferries
Question about the crossing
Timetable, check-in and on board - the operator on your route can help
Ports
Official ferry port websites with directions and terminal information
Operators - questions about the crossing
For questions about the timetable, check-in, cabins or bringing your vehicle on board, the operator running your route is the right contact. Tickets booked directly with an operator are also managed there.
- Viking Line: Customer service, tel. +358 9 123574
- Tallink Silja Line: Contact, tel. +49 40 547 541 222
- Finnlines: Contacts, tel. +358 9 231 43 100
- Eckerö Line: Contact, tel. +358 9 2288 544
- Wasaline: Contact, tel. +358 207 716 810
Ports - directions & terminals
The official port websites have information on directions, parking and terminals.
- Travemünde: LHG Lübeck - Skandinavienkai